To provide superior insurance and risk management services to our customers in Kenya by offering outstanding customer service through utilization of skilled human resources.

To be the first choice provider of quality insurance and risk management services.

We employ a multi-faceted strategy that includes prudent organic and acquisition growth, conservative underwriting, pricing discipline, superior technological capabilities, efficient operations and conservative investing. This strategy allows us to achieve our longstanding goal to outperform the property and casualty insurance industry in terms of service.

Extended working hours support through working in shifts. This is in line with the government’s plan of making Kenya a 24 hour economy. This will cement the partnership with the client by ensuring that the client is assured of support regardless of the flexibility of their business hours. This support will benefit clients who are engaged in round the clock operations e.g. Transport companies, learning institutions by ensuring that delivery services failures are addressed promptly by the standby support professionals who are capable of delivering the support either onsite or remotely.

The Agency is committed and has set-up a dedicated professional team who do regular visits to the client to review, monitor & evaluate the product services in line with the client’s requirement and expectation. This team will play a vital role in enhancing the partnership between plan B insurance Agency & its clients.

The Agency focuses on filling the market gaps identified in the business operations hence offers a new and unique business solutions to the market.